山东社会形势分析与预测（2020）
| 书 名： |
山东社会形势分析与预测（2020） |
| 英 文 名： |
THE ANALYSIS AND FORECAST OF SHANDONG’S SOCIETY （2020）
|
| 作 者： |
侯小伏 闫文秀 陈建伟 |
| I S B N： |
978-7-5201-7390-2 |
| 丛 书 名： |
山东蓝皮书
订阅
|
| 关 键 词： |
社会分析 社会预测 山东 2019 2020 |
| 出版日期： |
2020-10-01 |
中文摘要
本书是山东社会科学院2020年山东蓝皮书系列之一。2020年山东蓝皮书·社会的主题是“提升公共服务质量 助力山东高质量发展”。公共服务高质量发展，既是高质量发展的重要内容，也是高质量发展的实现机制和可行路径，是内需型增长、创新型增长、公平型增长的重要动力和支撑。
本书认为，2019年山东省在提升公共服务质量方面具备鲜明特点，取得明显成就。一是在战略部署上，将公共服务质量提升作为全省高质量发展的重要组成部分统筹推进。二是在整体推进上，将公共服务质量提升与脱贫攻坚战、乡村振兴战略、污染防治攻坚战有机结合。三是在重点突破上，以问题为导向，聚焦聚力解决群众反映强烈的难题痛点，不断提升公共服务资源配置的合理性和保障的精准度。四是在保障措施上，着力推进“一窗受理·一次办好”、流程再造改革，促使公共服务经办实现了提质增效。
本书认为，在全球新冠肺炎疫情冲击和新旧动能转换处于胶着期背景下，山东省公共服务高质量发展面临着如下挑战：公共卫生和重大疫情应急响应机制滞后，亟待改革完善公共卫生防控救治体系、健全应急响应机制；疫情对就业产生巨大冲击，迫切需要以更扎实的服务保就业保民生；社会保障服务需要兼顾重点与全面、常态与非常态，协调处理好稳定性与灵活性的关系；疫情防控凸显了地方在公共治理上的弊端，数字化治理工具在抗击疫情时“临危显效”，这对政府公共服务善用工具、善于作为、智慧治理、精准化服务提出了新要求；疫情考验了公民的公共意识、自律意识和生态文明素质，公众对“生活治理”提出了新期待，对政府以更强定力、更多智慧、更实举措统筹好生态环境保护与高质量发展的关系提出了新要求。
本书提出，2020年推动山东省公共服务高质量发展，一是应建立高质量的公共服务政绩考核指标体系，充分发挥其对高质量发展的目标引领和保障支撑作用；二是应继续坚持问题导向，以体制机制创新，聚焦聚力破解群众满意度低的问题和新冠肺炎疫情暴露出来的问题；三是应持续推进思想解放，以“流程再造”为牵引，善用数字化工具推动公共服务延伸扩面、提质增效。
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