中国城市基本公共服务力评价（2014）
中文摘要
本书按照优化的基本公共服务力评价指标体系，通过24717份调查问卷，从公共交通、公共安全、公共住房、基础教育、社保就业、医疗卫生、城市环境、文化体育、公职服务等9个方面，对全国38个主要城市的基本公共服务力进行全面评价和深入研究，发布了2014年全国38个主要城市满意度评价情况及公共服务各要素排行榜。调查结果的数据分析显示，尽管抽样调查数据主要由主观指标出发，但总体来讲具有良好的代表性，公共服务满意度是对公共服务现状的客观反映，能够准确和客观地反映公共服务的真实质量，并非纯粹的主观评价。
本书通过GDP对公共服务满意度杠杆指数、城市公共服务满意度上升指数、公共服务满意度要素发展指数等评价工具，对全国38个城市的基本公共服务满意度进行了详细评价。在此基础上，综合调查结果，选取了基本公共服务满意度调查中群众最关心的交通拥堵、打车难、涉毒品防治、色情监管、暴力恐怖预防、食品安全、房价调控、计划生育、空气质量、政府作风、公共信息服务、公共交通费和户籍制度13个核心问题进行了深入评价，并发布排行榜。从发展指数、杠杆指数和总排名上升幅度最高等角度，对在基本公共服务满意度调查中表现优秀的个别城市进行深入分析，以期通过深入研究和经验总结，为其他城市基本公共服务的建设提供榜样和建设蓝本。另外，新增公共服务专题研究，对北京市保障性住房的供给模式等热点问题进行了重点研究。
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总报告
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调查报告
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深度调研
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专题研究
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附录
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