中国危机管理报告（2013）
中文摘要
自《中国危机管理报告(2011)》出版以来，政府、企业和社会各界对各种突发事件的防范意识逐渐增强，相应的危机管理机制和措施也越来越到位。然而，随着各种新情况、新问题的不断涌现，我国现有的危机管理体制仍不断面临新的挑战。 为了进一步提高我国的危机管理水平，我们紧扣热点问题精心设计选题，并组织政界、学界、企业界等相关领域的危机管理专家、学者，对过去两年中我国发生的典型危机事件及其管理进行了系统的梳理和深入的分析，最终形成了《中国危机管理报告(2013)》。 本报告由五个部分组成，分别是总报告、政府危机管理、企业危机管理、突发事故与公共管理、域外借鉴。其中，总报告盘点了2011～2012年间我国国内发生的重大突发性危机事件，总结了过去两年我国各类危机事件的发生特点，并就不断健全完善突发事件应急管理体制提出了若干合理化建议。政府危机管理部分主要选取了群体性事件、环境危机、城市生命线危机以及“7·23”动车追尾危机作为研究对象，对危机本身及其处理情况进行了细致的分析和评估。企业危机管理部分主要关注了康菲溢油事件和广百集团危机，深刻地总结了其在处理过程中的经验教训。突发事故与公共管理部分全面地研讨了故宫博物院“十重门”事件、湄公河劫船事件、出口食品安全危机事件、我国远洋石油运输危机以及我国民间借贷危机等，及在危机处理过程中的得失和教益。域外借鉴部分介绍了俄罗斯国家危机管理机制和日本横滨城市危机管理机制，以期能够起到“他山之石可以攻玉”之作用。 本报告作者阵容学术背景多元，所用资料客观翔实，选题既突出重点、热点，又充分考虑其涉及领域的广泛性和多样性，是对过去两年以来我国主要危机事件及其管理的一个全景展示，力图为进一步改善我国危机管理体制、不断提高我国危机管理水平贡献一份力量。
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总报告
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政府危机管理
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企业危机管理
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突发事故与危机管理
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域外借鉴
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