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应急管理典型案例研究报告(2017)

书 名: 应急管理典型案例研究报告(2017)
英 文 名: CASE STUDIES OF TYPICAL EMERGENCIES (2017)
作 者: 国家行政学院应急管理案例研究中心
I S B N: 978-7-5201-1581-0
丛 书 名: 应急管理系列丛书·案例研究 订阅
关 键 词:  应急管理 突发事件 自然灾害 舆情管理 应急处置
出版日期: 2017-10-01

中文摘要

本书收录了国家行政学院应急管理研究中心2016 年度开发的典型案例,包括广东深圳光明新区渣土受纳场“12·20”特别重大滑坡事故、2015 年北京首次发布空气重污染红色预警事件、福建泰宁“5·8”泥石流地质灾害、“6·23”江苏盐城特别重大龙卷风冰雹灾害、山东省临沂市平邑县万庄石膏矿区“12·25”采空区重大坍塌事故、“11·23”甘陕川跨省水污染事件、江西高安病死猪事件、黑龙江“5·2”庆安火车站枪击事件、山东省青岛市“问题西瓜”事件。本书分别从隐患排查与风险治理、预警发布与响应、应急指挥与抢险救援、应急处置与协调联动、新闻发布与舆论引导、舆情管理等方面,对这些案例进行深度复盘和专题剖析,在此基础上有针对性地提出对策建议。

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广东深圳光明新区渣土受纳场“12·20”特别重大滑坡事故,突出暴露了作为事故主体责任单位的深圳市绿威物业管理有限公司和深圳市益相龙投资发展有限公司,无视法律法规,无视安全风险,安全管理极其混乱;也突出反映了地方政府对城市建设中出现的安全风险认识不足,尤其是在城市管理、安全生产管理中没有建立完善的风险辨识和防控机制。总体上看,该事故案例暴露出的关键问题主要涉及四个方面:超大城市快速城市化进程中新兴风险治理、滑坡事故应急处置、城市安全生产治理法治化、功能区安全监管责任体系。

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近年来,随着工业经济的发展与消费模式的转变,中国大部分地区陆续出现雾霾天气,威胁人民群众身体健康,受到社会广泛关注。2015年底,根据修订后的应急预案,北京市在历史上首次发布空气重污染红色预警,通过紧急采取机动车单双号限行、涉污企业停工停产、中小学及幼儿园停课等一系列强制性防控措施,有效发挥了警示公众与减排防护的作用,在受到公众普遍欢迎与鼓励的同时,也暴露出不少突出问题,引发社会舆论广泛争议,有损政府执政为民的形象与公信力。本文以北京市首次发布空气重污染红色预警为例,重点分析了突发事件预警发布、预警响应以及初期应急响应的标准、流程、职责、措施等问题,有针对性地提出了完善预警管理的若干对策建议。

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泥石流地质灾害是中国山区比较常见的自然灾害,具有分布范围广、暴发突然、历时短暂、运动破坏力强、成灾率高等特点,往往造成重大人员伤亡和经济财产损失。特别是类似于福建泰宁“5·8”泥石流这种大型的地质灾害发生后,需要通过充分发挥中央和地方各个层级的优势,迅速集合各种应急资源,形成党、政、军、警、民等各种力量的整体合力,有效实施联合行动,才能保证各类应急救援任务的顺利完成。本案例由泥石流灾害概况、央地协同应急救援情况、关键问题分析和对策建议等部分组成,试图通过剖析此次典型泥石流灾害的发生特点、央地多元主体应急救援、协调联动引导社会舆论等,提出应对泥石流灾害的相关政策建议和对策措施,以汲取此次灾害的经验教训,供有关领导和部门乃至灾情多发区群众在预防或抗击泥石流等自然灾害时参考,杜绝悲剧重演,避免或减轻泥石流灾害可能引发的生命财产损失。

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江苏“6·23”盐城龙卷风冰雹特别重大灾害发生在经济发达地区,是国内较为少见的自然灾害,造成重大人员伤亡,水电路等基础设施受损,房屋倒塌损毁和重大财产损失。灾害发生后,应急响应工作有力有序有效开展,尤其是国家、省、市、县各级协调联动,社会力量有效动员,这些灾害应对经验具有重要的借鉴意义。同时,本次灾害也暴露出在灾害监测预警、应急通信保障、公众科普宣教、基层应急能力等方面存在不足。

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2015年12月25日上午,山东省临沂市平邑县一石膏矿发生垮塌事故,多人被埋井下。12月30日,救援人员通过生命信息钻孔探测系统发现4名幸存者,并与他们取得了联系,救援人员向井下输送给养。2016年1月29日22时49分,4号井井底4名被困人员全部安全升井。“12·25”采空区重大坍塌事故救援展示了重大生产安全事故联合救援与科学救援过程。中央与地方之间,省、市、县之间,军队与地方政府之间,政府、企业与社会救援力量之间,国内专家与国外专家之间,充分协作,联合起来开展救援行动。在救援过程中,采用了国内外专家的意见,使用了专业的救援设备,制定了有效的救援方法,体现了救援的科学性。此次救援是我国首例大直径钻孔成功救援案例,也是世界第三例,在矿山救援史上具有里程碑意义。

,AbstractEN:,KeyWords:382011,382012,382013,417315,EKeyWords:391838,391839,391840,51013,417316,SubjectWords:,LiteratureId:9109468,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_005,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:23.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:75,ShowType:putong,LogoID:0,PdfID:13299522,DownCount:80,AuthorInfos:{"程振峰":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"郑周元":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"仝鹏":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"栾盛磊":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"杜秀桂":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"孙维雁":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"房芳":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"马红":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"贾若冰":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"周朔琦":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:重大事故联合科学救援——山东省临沂市平邑县万庄石膏矿区“12·25”采空区重大坍塌事故,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:重大事故联合科学救援——山东省临沂市平邑县万庄石膏矿区“12·25”采空区重大坍塌事故,_RowNo:9
CommonID:DIR_50375964,ID:9109483,SiteID:14,Type:chapter,Code:null,ParentId:0,InnerCode:336427,name:跨省突发事件应急联动,ShortName:,SubName:,EnTitle:,EnShortTitle:,EnSubTitle:,Level:0,BookId:9109367,AbstractCH:

2015年11月23日,位于陇南市西和县的陇星锑业尾矿库发生泄漏,造成跨甘肃、陕西、四川三省的突发环境事件,对沿线部分群众生产生活用水造成了一定影响,并直接威胁四川省广元市西湾水厂的供水安全。事件发生后,党中央、国务院高度重视,环保部迅速派出工作组和专家组赶赴现场协调指导,甘肃、陕西、四川三省相继启动应急预案,组织开展应对工作。应急期间,三省应对各有侧重:甘肃——断源截污;陕西——治理降污;四川——饮水保障。三省通过采取切断源头、筑坝拦截、水利调蓄、技术降污、河道清污和饮水保障等具体措施,经过共同努力,事件得到有效控制。“11·23”水污染事件案例研究表明,必须着力解决“政府主体、多头指挥、联动失灵”的现实问题,树立全局性、整体性、系统性应急思维,构建政府主导、部门联动、专家支撑、民众参与、企业担责、市场协作的全方位立体化的应急联动机制。

,AbstractEN:,KeyWords:21878,382014,382015,417317,EKeyWords:391399,391841,391842,417318,SubjectWords:,LiteratureId:9109481,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_006,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:23.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:99,ShowType:putong,LogoID:0,PdfID:13299523,DownCount:83,AuthorInfos:{"李喜童":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"张朝霞":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"李涛":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:跨省突发事件应急联动——“11·23”甘陕川跨省水污染事件,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:跨省突发事件应急联动——“11·23”甘陕川跨省水污染事件,_RowNo:10
CommonID:DIR_50376011,ID:9109493,SiteID:14,Type:chapter,Code:null,ParentId:0,InnerCode:336428,name:食品安全类突发事件应急处置,ShortName:,SubName:,EnTitle:,EnShortTitle:,EnSubTitle:,Level:0,BookId:9109367,AbstractCH:

江西高安病死猪事件从2014年12月27日中央电视台的一则新闻调查报道开始成为一个全国瞩目的公共安全事件。该事件具有复合性质,既是舆情危机事件(社会安全类事件),也是集群性违法经营事件(社会安全类事件),还是食品安全事件(公共卫生类事件),反映出公共安全事件的复杂性。本案例研究报告全面阐述了事件的发生和应急处置过程与结果,从事件的定性、事前治理、事中应急处置、事后监管体系建设等角度,对事件所反映出的公共安全治理问题进行了深入的剖析。

,AbstractEN:,KeyWords:382016,5320,6654,382017,EKeyWords:391843,39597,8578,391844,SubjectWords:,LiteratureId:9109489,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_007,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:23.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:94,ShowType:putong,LogoID:0,PdfID:13299524,DownCount:78,AuthorInfos:{"李雪峰":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"张秋":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"陈慧":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"徐腾龙":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:食品安全类突发事件应急处置——江西高安病死猪事件,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:食品安全类突发事件应急处置——江西高安病死猪事件,_RowNo:11
CommonID:DIR_50376042,ID:9109499,SiteID:14,Type:chapter,Code:null,ParentId:0,InnerCode:336429,name:迎战舆论危机:政府新闻应急过程分析,ShortName:,SubName:,EnTitle:,EnShortTitle:,EnSubTitle:,Level:0,BookId:9109367,AbstractCH:

深圳“12·20”滑坡事故是近年来特别重大生产安全事故中少有的未引起负面舆论风暴,被媒体评论为“舆论引导日显娴熟”“让造谣者无从下手,让批评者找不到把柄”的案例。本报告旨在详细梳理“12·20”滑坡事故指挥部“迎战舆论危机”的全过程,并借此寻找决定其成效的关键因素。通过文本研究、实地调研和关键人物访谈发现,强而有力的新闻应急指挥体系、尊重传播规律的专业工作团队、协调良好的政府—媒体关系,对于舆论危机的有效处置发挥了重大作用。

,AbstractEN:,KeyWords:40094,382018,382019,382020,EKeyWords:391845,391846,391847,391848,SubjectWords:,LiteratureId:9109498,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_008,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:23.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:75,ShowType:putong,LogoID:0,PdfID:13299525,DownCount:89,AuthorInfos:{"王华":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:迎战舆论危机:政府新闻应急过程分析——广东深圳光明新区渣土受纳场“12·20”特别重大滑坡事故,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:迎战舆论危机:政府新闻应急过程分析——广东深圳光明新区渣土受纳场“12·20”特别重大滑坡事故,_RowNo:12
CommonID:DIR_50376071,ID:9109506,SiteID:14,Type:chapter,Code:null,ParentId:0,InnerCode:336430,name:“新闻搭车”现象研究,ShortName:,SubName:,EnTitle:,EnShortTitle:,EnSubTitle:,Level:0,BookId:9109367,AbstractCH:

一起枪击案,激起庆安民众的举报潮,导致网络上集中出现揭发当地官员贪腐、滥权等举报内容,这是典型的“新闻搭车”现象。黑龙江“5·2”庆安火车站枪击事件的案例研究,旨在通过梳理事件发生发展的过程,剖析“新闻搭车”现象的基本特征,并在分析该现象出现的原因的基础上探讨解决之道,以期在更深层次上掌握互联网舆情发生发展的基本规律,以及政府回应社会关切的内在规律。这对于进一步转变政府执政理念和执政方式,将网络问政内化为常态的网络执政,真正做到以权威信息发布来抢占舆论高地,引导舆论,塑造政府开明形象,提升政府的公信力,具有十分重要的现实意义。

,AbstractEN:,KeyWords:319896,382021,22519,417319,EKeyWords:391849,391850,86835,417320,SubjectWords:,LiteratureId:9109503,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_009,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:24.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:59,ShowType:putong,LogoID:0,PdfID:13299526,DownCount:71,AuthorInfos:{"王彩平":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"沙玉超":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"董泽宇":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"王强":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:“新闻搭车”现象研究——黑龙江“5·2”庆安火车站枪击事件,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:“新闻搭车”现象研究——黑龙江“5·2”庆安火车站枪击事件,_RowNo:13
CommonID:DIR_50376088,ID:9109517,SiteID:14,Type:chapter,Code:null,ParentId:0,InnerCode:336431,name:跨辖区食品安全事件舆情管理,ShortName:,SubName:,EnTitle:,EnShortTitle:,EnSubTitle:,Level:0,BookId:9109367,AbstractCH:

2015年3月底4月初发生在山东省青岛市的“问题西瓜”事件,具有食品安全事件常见的特征,即跨辖区管理。这一事件反映出跨辖区突发事件常见的舆情特征——舆情管理缺乏系统性的多方“共输”,表现为涉事主体各自为政、自说自话,媒体先入为主、揣测性报道,权威主体惯性采取“鸵鸟政策”等。跨辖区舆情管理需要建立相应机制进行制度化约束和规范,包括舆情信息即时通报共享机制、跨辖区事件的协同管理机制、舆情形势共同会商研判机制、权威主体响应舆情规范机制等。

,AbstractEN:,KeyWords:382022,322191,382023,417321,EKeyWords:391851,333003,391852,417322,SubjectWords:,LiteratureId:9109513,Fileref:null,OrderFlag:0,IsLeaf:N,PubDate:null,FindDate:null,IssueDate:null,DocType:null,ProductSeries:null,Doi:null,InstanceID:0,MinNodeSearch:Y,XmlID:b120171102X20161278001_010,Prop1:null,Prop2:null,Prop3:null,prop4:null,AddUser:wanghan,AddTime:2017-11-16 10:38:24.0,ModifyUser:Admin,ModifyTime:2021-11-03 02:14:03.0,HitCount:55,ShowType:putong,LogoID:0,PdfID:13299527,DownCount:87,AuthorInfos:{"张磊":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"赵竞":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"孙润南":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"魏力苏":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""},"余翔":{"Address":null,"Affiliation":null,"Email":null,"Role":null,"Photo":"","Blurb":""}},BookPublishDate:2017-10-01 00:00:00.0,SearchTitle:跨辖区食品安全事件舆情管理——山东省青岛市“问题西瓜”事件,ISBN:978-7-5201-1581-0,BookTitle:应急管理典型案例研究报告(2017),BookStatus:7,AllowDownload:Y,BookVersionNum:null,researchorg:null,CopyRightDate:null,ExcellentPeriod:null,PrizeLevel:null,IsExcellence:null,ContentClass:null,IsDisabled:N,SearchTitle_2:跨辖区食品安全事件舆情管理——山东省青岛市“问题西瓜”事件,_RowNo:14
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